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DashboardDASH
Work OrdersWO

Sales & CRM

Clients & ContactsCLI Sign MapsSIGN Address bookBOOK CalendarCAL Meeting NotesNOTE Scan a CardCARD CampaignsCAMP At-Risk AccountsRISK

Estimating & Pricing

Pricing CalculatorCALC Substrates & Cut VinylCV MagnetsMAG Removals & RMRRMV Pricing Change LogLOG

Design & Prepress

Art Queue & ProofsART

Production / Fabrication / Install Management

Fab Floor / Job BoardFAB Material Management / InventoryMATL SchedulingSCH TrucksTRK

Analytics & Management

Executive OverviewMGMT ReportsRPT Sales ForecastingFCST P2–3

Stede

Tools

FleetFLT Tag-outTAGO Service LogSVC Spare PoolSPL Spare RequestsSPRQ InspectionsINSP ReportsRPT

Inventory

Stock HomeSTK CatalogCAT Off-catalogOFFC RequestsREQ My requestsMYRQ LedgerLDG

Purchasing

QueueQ VendorsVND InvoicingINV

System Settings

User AccessUSR TagsTAG Order StatusesSTAT Item CatalogCAT SKUsSKU Data ImportIMP Global SettingsSET Version HistoryVER

Dashboard

← Back to my dashboard
Drag by a widget's title bar to move it, or drag its bottom-right corner to resize.

Production

Work Orders

 

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Production

Work Orders · Board

 

Restricted

Corporate and Admin accounts only.

Order Statuses

The pipeline stages a Work Order moves through, shown as status chips on every order. Use the arrows to reorder — a retired status stays available on orders that already used it.

Order Status Default Terminal State Actions

Restricted

Corporate and Admin accounts only.

Item Catalog

The list of sellable items people can pick from when adding a line to a Work Order. End users pick from this list — they can't type a new item into existence on an order. A retired item stays available on orders that already used it.

Name Description Default price State Actions

Restricted

Corporate and Admin accounts only.

Trucks

The fleet a scheduler assigns Work Orders to on the Scheduling map. A retired truck stays available on orders that already used it.

Name Home branch $/mile State Actions

Restricted

Corporate and Admin accounts only.

SKUs

The Shop Metrics SKU codes Item Catalog entries are grouped under. Click the eye icon to see which catalog items carry a SKU.

SKU Items State Actions

Clients

Client Market AM Health Last order Capture rate

At-risk queue

Ranked by how far past your thresholds each account has drifted. Tune the rules in Settings.

← Clients

Calendar

Date TBD — not yet scheduled

Meeting notes

New note

Scan a card

Snap a business card at a jobsite — we read it locally (no cloud call) and you confirm before it's saved.

Scanned business card preview
Raw OCR text

            

Review before saving

Take or upload a photo to get started.
Reading card…

Address book

← Categories

Campaigns

← Campaigns

Import contacts

CSV needs a name column and a client_name column matched against existing clients (case-insensitive). title, phone, email are optional. This is also where the read-only ERP contact harvest will land later.

Forecasting

Phase 2–3

Per-market demand outlook built from public building-permit data — Census/FRED for the trend line, address-level permits to catch new communities your builders are starting. Six markets to model:

Austin
Austin–Round Rock–San Marcos MSA
Dallas
Dallas–Fort Worth–Arlington MSA
Houston
Metro trend solid · address-level spotty
San Antonio
San Antonio–New Braunfels MSA
Tampa Bay
Tampa–St. Petersburg–Clearwater MSA
Orlando
Orlando–Kissimmee–Sanford MSA

Settings

Connections and decay rules.

My account

Change your own login password. You'll need your current one.

Markets / Branches

The cities/markets offered when creating a client or assigning a user's city — also each branch's real profile: its street address, used so Scheduling routes trucks to/from the branch and shows a local weather forecast. Add new markets as the team expands — existing clients and users are unaffected.

Broadcast messages

Up to 4 messages that rotate through the flip-dot header, every few seconds. Leave a slot blank to skip it. Scope a message to one market to only show it to users based in that city — leave "All markets" to show everyone.

Corporate/Admin only — ask an admin to change these.

Mail account

Cadence emails send from this mailbox via plain SMTP/IMAP — not a shared or generic sender. Credentials are stored locally in the app's database.

Checking…

Shown as the sender — e.g. "Alex Artibee <alex@dr-signs.net>" — instead of just the raw address.

Always your login email — change it from your user profile if it's wrong.

Plain text — auto-appended to every cadence email. Outlook's own signature can't be pulled in automatically (it lives in Outlook, not on the mail server), so paste it here once.

Cadence rules

The system-wide safety limit. Timing, targeting, and auto-send are set per cadence now — see each cadence's "Rules" when creating it under Campaigns.

Corporate/Admin only — ask one of them to change this.

A hard ceiling so a misconfigured cadence can't loop forever.

3 steps

Campaign automation

Rule-based auto-enrollment for campaigns with audience conditions (Campaigns → a campaign's audience conditions). A bigger blast-radius control than approving one campaign, so it's Corporate/Admin only.

Corporate/Admin only — ask one of them to change this.

Off by default. With it off, audience conditions can be configured on a campaign but nothing auto-enrolls — approval is still required for manual subscriptions either way, this only affects rule-matched ones (which skip approval, since only manager-tier-and-above can author a rule in the first place).

Decay rules

These are the variables your team sets. Change dormancy and the at-risk queue re-ranks live.

Corporate/Admin only — ask one of them to change this.

Flag an account when it goes this many days without an order.

45 days

Needs trailing order history to mean anything — arrives with the Phase 2 ERP harvest.

Coming in Phase 2

Don't re-alert the same account more often than this.

7 days

Off by default. When on, an AM gets a self-addressed email digest of their at-risk accounts. If an AM hasn't connected a mailbox yet, their sales manager and admins get notified instead so it doesn't go silent.

Version history

Autogenerated from the commit that shipped each change — nothing to maintain separately.

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Art Queue & Proofs

Claim the next work order instead of grabbing it off the top — nobody double-works the same order.

Unclaimed queue

My claimed orders

Team claimed orders

Art department analytics

Fab floor

Fleet

Tag-out

Service Log

Spare Pool

Spare Requests

Inspections

Reports

Stock Home

Catalog

Off-catalog

Requests

My requests

Ledger

Queue

Vendors

Invoicing

Scheduling

Pick a branch above to see its map.

Unassigned (has an address, no truck)

Carrying this branch's RTI tag

Trucks this week — drag a job onto a day to schedule it

Sign Maps

Export PDF

Click the map to drop a pin, or enter coordinates manually.

Phone photos with location services on will auto-fill the pin above from the photo itself as soon as you pick one.

Management

Reports

Corporate and Admin accounts only.

Reports

By city & state

Top items sold

Grouped by matched description text, not exact catalog identity — see the item catalog for exact SKU data. Click a row to see the orders.

Top SKUs

Click a row to see the orders.

Top customers

Custom Sign Calculator

Build the job

Reference photo for the selected sign style

Quote

Cut Vinyl & RTA

Build the vinyl job

Quote

Magnets

Build the magnet job

Quote

Removals & RMR

Price the removal

Quote

Pricing Change Log

Every time pricing is applied on Material Management, the change is recorded here with who made it, the date, and the percentage change.

Material Management

Corporate and Admin accounts only.

Pricing Administration

Source of truth for the Pricing Calculator, Cut Vinyl, Magnets and Removals & RMR. Apply saves it for everyone immediately.

Tags

Corporate and Admin accounts only.

Tags

Color-coded labels a work order carries as it moves through production, into install, and eventually complete. Adding or editing a tag here doesn't put it on any order yet — that part's coming later.

Tag Branch Department Flags Status Actions

Users

Admins manage everyone. Corporate users manage their own direct reports (e.g. Business Development). Sales managers manage their own account managers. Business Development and Account Managers don't have access to this page. "Role" is a person's tier within Sales specifically (or "Staff"/"Installer"/"Purchasing" for someone with no sales tier at all) — it doesn't control what they can see. "Department" and "Module access" — admin-only — control which sidebar headers (Sales & CRM, Estimating & Pricing, Design & Prepress, Production/Fabrication/Install Management, Analytics & Management, Stede, System Settings) actually show up in their nav. Picking a Department just pre-checks its usual boxes; check or uncheck freely afterward for a custom mix.

New user

Team Chat

Only Corporate/Admin can post in this channel.

New client

Assigned to you.

Primary contact (optional)

Direct message

Pick someone to message privately.

New group chat

Admins only. Everyone you check can see and post in this group.

Suggestion box

Got an idea for DARCC? It'll show up on the admin roadmap for review.

Report a bug

Shows up on the admin roadmap in red for Jon or Alex to review.

or drag files here (multiple OK)

Add Tag

Browse names at fonts.google.com/icons — type the name shown under the icon (e.g. star, check_box).

Clicking this tag on a work order flips it A-side → this label → removed. Leave blank for the automatic "NAME_COMPLETE".

Add Status

Add Truck

Add SKU

Catalog items

Item Catalog entries carrying this SKU.

Add Catalog Item

What's actually charged — pre-fills a Work Order line's price when this item is picked. Always set by hand; never changed automatically by the Material List's Calculated Price below.

TypeDescriptionQtyUnit Unit CostCost TotalGP %Calculated Price
Total Calculated Price $0.00

Sourced lines (Material/Linear/Labor) always use Material Management's current rate — editing a rate there updates every item that uses it, no re-save needed here. "Hardware & Misc" lines are typed by hand and start at $999,999 on purpose so an un-costed line is impossible to miss.

Add tags

Add customer

Add address

Add subdivision

Add line from catalog

No catalog items yet — add some under System Settings → Item Catalog.

Add file

New event

New campaign category

New campaign

Use {{first_name}}, {{company}}, {{am_name}} as placeholders.

Send window to (24h, recipient-local)
Contact cooldown 3 days

Off by default. When on, the background scheduler sends this campaign's due steps on its own — no click needed. "Send next" always works either way.

Stop after total sends (optional — mainly for recurring campaigns)

Always stops if the contact unsubscribes — that one isn't optional.